Practical writing on custom furniture as a business — pricing, client experience, workshop management, and the quieter parts of the craft.
Spreadsheets get heavy-handed around your tenth commission. Here's when to graduate — and what you lose by staying.
Most makers underprice their work. Here's the formula we use — and why the loudest number on the spreadsheet isn't the important one.
Most commissions end with a thank-you. A great portal experience turns that thank-you into three referrals over the next year.
Every commission drifts. The good ones drift on purpose — here's the quiet conversation that keeps a 12-week build from becoming a 26-week build.
Walnut is not always the answer. A short, opinionated buyer's guide to the eight hardwoods that earn their keep in a working shop.
The deposit is 90% of the relationship test. Here's the script we use — and why the sentence you dread saying is the one that protects the commission.
The delivery date is a promise you'll have to deliver on for months. Build it like you build a joint — with a little room to breathe.
The CNC cut the piece. The hand plane made it a piece of furniture. A short essay for makers who still reach for the Stanley No. 4.
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