Privacy Policy

Last updated: May 11, 2026

1. Introduction

Joinery ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform for custom furniture project management.

2. Information We Collect

We collect information you provide directly:

  • Account Information: Name, email address, phone number, business name
  • Project Data: Client names, project descriptions, pricing, delivery dates
  • Financial Information: Invoice details, payment records (processed securely via Stripe)
  • Communications: Messages, notes, and files shared within projects
  • Usage Data: How you interact with our platform, features used, timestamps

3. How We Use Your Information

  • Provide and maintain our services
  • Process transactions and send related information
  • Send administrative information (updates, security alerts)
  • Respond to inquiries and offer support
  • Improve our platform and develop new features
  • Protect against fraudulent or illegal activity

4. Information Sharing

We do not sell your personal information. We may share data with:

  • Service Providers: Payment processors (Stripe), email services, cloud hosting
  • Your Clients: Information you choose to share via Client Portal
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger or acquisition

5. Your Privacy Rights

For All Users:

  • Access: Request a copy of your personal data
  • Correction: Update inaccurate information
  • Deletion: Request deletion of your data
  • Export: Receive your data in a portable format

For EU/EEA Residents (GDPR):

  • Right to restrict processing
  • Right to object to processing
  • Right to withdraw consent
  • Right to lodge a complaint with a supervisory authority

For California Residents (CCPA):

  • Right to know what personal information is collected
  • Right to delete personal information
  • Right to opt-out of the sale of personal information (we do not sell your data)
  • Right to non-discrimination for exercising your rights

6. Data Security

We implement industry-standard security measures including encryption in transit (HTTPS/TLS), secure data storage, access controls, and regular security assessments. However, no method of transmission over the Internet is 100% secure.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You may request deletion at any time through your account settings or by contacting us.

8. Cookies and Tracking

We use essential cookies to maintain your session and preferences. We do not use third-party advertising cookies. You can control cookie preferences through our cookie consent banner or your browser settings.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect information from children.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or prominent notice on our platform. Continued use after changes constitutes acceptance.

11. Contact Us

For privacy-related questions or to exercise your rights, contact us at:

We value your privacy

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